Question

I'm trying to replace a file....but...

  • 16 March 2015
  • 3 replies
  • 127 views

I'm trying to replace a file..... it uploads, transcodes... i save it but the old file is still in place??

3 replies

Userlevel 7
Badge +2
Can you try refreshing your cache/cookies on your browser window and then start with a fresh window? Also, check it out from a different browser.

Hope that helps!

Cheers,
Gina
repleaced file menu doesnt open ! too . _ m pro user . and my information doesnt change .
Userlevel 7
Badge +3
repleaced file menu doesnt open ! too . _ m pro user . and my information doesnt change .
Hi Teori,

Hmm, may I ask what you've tried so far? I'd recommend to run the steps outlined here first to see if this is an easy fix actually.

Cheers
Mathis

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