Question

My older tracks are hidden although I have upload time left



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Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

Having the same issue here!

Thanks for your assistance

https://soundcloud.com/manuelmatis
Same here https://soundcloud.com/dj-cellout
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

Same here! I deleted the upload that put me over the limit and the first remains hidden https://soundcloud.com/shawn-cimonetti

Thanks for all that you do for your free users!
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

I'm having the same issue. Please let me know how I can fix this. Many https://soundcloud.com/i-amethyst
https://soundcloud.com/iamethyst
Hi Gina
As well with me. I did some remastering work & deleted a few previous uploads to upload again revised versions of mixes.
I checked for a previous mix and got this reply:
"You have 44 minutes left.
Because of this, S T Y M I E K HOUSE Sleeper (Well, sort of Whys it hav 2 B1 genre?) is hidden. Upgrade to display it."
Thanks in Advanced!
S T YM I E K
https://soundcloud.com/stymiek

Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

My old track are hidden because i have exceeded the limit of upload but now I have delete other tracks and now i have 58 minutes free.. can I get back my old hidden tracks? please, it's important

Profile: https://soundcloud.com/sickbeatzdj
Same here https://soundcloud.com/storyofqpr
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

I'm running into the same issue as well. I have a hidden track although I have upload time left.
https://soundcloud.com/evan-rasputin
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

https://soundcloud.com/falkirk
Same issue. Says I have 59 mins left, yet 4 tracks are still hidden.
S O L U T I O N
Well I figured out the solution.
You have to upload the latest or new track/mix First and then proceed to delete afterwards tracks you wish to have deleted.
This will reveal prior "hidden" tracks on your profile
Doing the opposite sequence throws the system off into a tizzy.
Hope this helps.
S O L U T I O N
Well I figured out the solution.
You have to upload the latest or new track/mix First and then proceed to delete afterwards tracks you wish to have deleted.
This will reveal prior "hidden" tracks on your profile
Doing the opposite sequence throws the system off into a tizzy.
Hope this helps.

Hello !

That's the way I do all the time. And it worked by now. Don't know what happened. I can't even see my hidden sound. Don't have the button to show it 😞. But it's counted in my upload time.

Cheers,
Alex
S O L U T I O N
Well I figured out the solution.
You have to upload the latest or new track/mix First and then proceed to delete afterwards tracks you wish to have deleted.
This will reveal prior "hidden" tracks on your profile
Doing the opposite sequence throws the system off into a tizzy.
Hope this helps.

thanks STYMEK - that's done the trick!
S O L U T I O N
Well I figured out the solution.
You have to upload the latest or new track/mix First and then proceed to delete afterwards tracks you wish to have deleted.
This will reveal prior "hidden" tracks on your profile
Doing the opposite sequence throws the system off into a tizzy.
Hope this helps.

If all else fails you may have to backtrack to how ever many previous tracks & find the colprut that's hanging up the system & re upload & then follow the beforementioned directions.. In addition the bare minimum is to go pro and cough up the $6 mth for <600 minutes or go Unlimited.
The life of a musician- More tech issues less time creating.:(
S O L U T I O N
Well I figured out the solution.
You have to upload the latest or new track/mix First and then proceed to delete afterwards tracks you wish to have deleted.
This will reveal prior "hidden" tracks on your profile
Doing the opposite sequence throws the system off into a tizzy.
Hope this helps.

I'd been a paying user for the last few years. Let it lapse because I couldn't justify paying anymore for a service that had changed, for the worse (in my opinion).
Tracks are back now.
S O L U T I O N
Well I figured out the solution.
You have to upload the latest or new track/mix First and then proceed to delete afterwards tracks you wish to have deleted.
This will reveal prior "hidden" tracks on your profile
Doing the opposite sequence throws the system off into a tizzy.
Hope this helps.

Sorry but how can you upload a track when it says you've reached the upload limit ? (still in my case now)

Or do you mean replace the file by the same one...?

cheers
S O L U T I O N
Well I figured out the solution.
You have to upload the latest or new track/mix First and then proceed to delete afterwards tracks you wish to have deleted.
This will reveal prior "hidden" tracks on your profile
Doing the opposite sequence throws the system off into a tizzy.
Hope this helps.

Still have this msg : "You're over your free 3 hour limit by 5080 minutes. " despite having only two 5 minutes less tracks uploaded...
S O L U T I O N
Well I figured out the solution.
You have to upload the latest or new track/mix First and then proceed to delete afterwards tracks you wish to have deleted.
This will reveal prior "hidden" tracks on your profile
Doing the opposite sequence throws the system off into a tizzy.
Hope this helps.

similar problem here: https://soundcloud.com/another_endboss

current hidden track after a re-upload and deletion...altough 41 minutes left in my profile. pls help me and fix it. thanks a lot from germany!
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

https://soundcloud.com/dj-mike_915
I'm also having the same recalculation problem, i made room for the hidden track and to no avail.
I would like to have it back please, if possible =)
Thank you for your time!!!
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

I am having the same problem https://soundcloud.com/nagahiphop
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

same problem here
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

Here problem https://soundcloud.com/yano
Userlevel 7
Badge +3
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

@yann,@NAGA - all of your tracks should show properly.

@Dj earthquake - you've gone over quota, hence one of your tracks is currently hidden. You can check out what tracks are hidden on your account here: https://soundcloud.com/you/tracks. To delete click to 'view hidden tracks' and hover your mouse over the track for the 'trash' icon to appear.

Hope this helps.

Cheers
Mathis
Same problem here! It says I am over by 125 minutes, but a second later, it says I have 135 minutes left. I downloaded and deleted a bunch to make room for new sounds. After all that, I have under an hour of sound hidden.

https://soundcloud.com/courtneygp
Same Problem....
Because of this, KraBBe - Heimspiel @ MLK Blankenburg is hidden. Upgrade to display it.
I have enought update Time.

https://soundcloud.com/mlk-tribehouseeffect

https://soundcloud.com/you/tracks
Hello, I am having the same issue. It's quite fustrating. I have a track I want to upload and I need to get it out, but I can not delete tracks to free up space. I keep getting the message "Record duplicate un-reverted deletion".

soundcloud.com/joshwayyout