Question

My older tracks are hidden although I have upload time left



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114 replies

also "soundcloud:deletions:76437776
Hi,

I'm having the same issue, and most of my tracks are private because they're unfinished and unreleased, so I upload and delete tracks a lot...

https://soundcloud.com/dj-bibil

Many thanks
says that "You're over your free 3 hour limit by 106 minutes. Get more minutes to upload more"

and its not true
same problem here https://soundcloud.com/rafacardonadiaz
minutes I have left in my account and I can not upload songs :((
https://soundcloud.com/phauxreal
Im missing 40mins for some reason. Im not sure why.
Thank you for helping.
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

Hi i have the same trouble.

Please help
same problem here....
https://soundcloud.com/borisvibration
says that "You're over your free 3 hour limit by 106 minutes. Get more minutes to upload more"

and its not true

https://soundcloud.com/borisvibration
Hello. I am having the same issue as well. Can you please help me? My account is https://soundcloud.com/armani-landrin
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

I have the same problem here:
soundcloud.com/andrea-lucca-1
says that "You're over your free 3 hour limit by 106 minutes. Get more minutes to upload more"

and its not true

same problem here
same problem here
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

https://soundcloud.com/gabriel-almeida-de-oliveira
I have the same problem
https://soundcloud.com/sparkitmoe same issue as stated above
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

I have the same problem
https://soundcloud.com/kingjulius20/tracks
http://soundcloud.com/drivek

same problem 🙂
It fixed itself overnight
https://soundcloud.com/mourningdimension

same problem, i deleted all my existing tracks to replace them with new but its saying i have no time left
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

https://soundcloud.com/ariels
same here please
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

Similar problem here: https://soundcloud.com/wolf-dem/
the issue is that my account is saying I only have six minutes' worth of upload time left, when in fact I've got less than an hour's worth of music uploaded total.
Hello, my account is having a problem too. I delete a hidden track, but nothing happens. About 2 hours as one file got stucked somewhere... https://soundcloud.com/
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

I have a similar problem, I don't have any track and it still says that I am over my limit: https://soundcloud.com/pablo-llanes-1. Please help me with this.
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

Same here. I just deleted over an hour worth of tracks to make room for automatic up-load on Tuesday from Spreaker and it is still showing only 13 minutes. :(

https://soundcloud.com/lindaruxq

I just deleted cache, history, cookies . . . still no change.
Hi,

Thanks for visiting the forum and sorry about this. Our systems can sometimes fail to recalculate minutes correctly after a user has brought themselves back under quota. I just looked at your account and took care of this. Apologies for any inconvenience.

For anyone else having a similar problem, please leave your SoundCloud profile url here so that we can fix any discrepancies in recalculation right away!

Thanks for all your patience :)
-Gina

Thank you! 114 minutes available now. That was quick!