Answered

New name doesn't show when searching it

  • 29 June 2019
  • 1 reply
  • 499 views

Hi everyone!

I recently changed artist name (URL as well) here on SoundCloud and it seems that searching for my new name doesn't work, however searching 'Sosia' (my old name) leads to my profile.
I would like to know if it is a problem that will solve itself (I made the change yesterday) or if I need to reach out to the staff ot solve it.

Thanks a lot!
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Best answer by Sosia 2 July 2019, 11:56

To anyone having this issue, after 3 days I can search myself properly on this platform.

I don't know wheter the issue was solved because of the tweets to SCSupport (that weren't answered, maybe because the problem can solve itslef over time? Who knows?) but now it's all fine.
If the "auto-solving" version is true, I suggest changing when it says "Your new profile URL and display name will be immediately searchable within SoundCloud," on this page https://help.soundcloud.com/hc/en-us/articles/115003567968-Your-Display-Name-and-Profile-URL, because it wasn't immediate.

Anyways, thank you Soundcloud if you intervened.
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To anyone having this issue, after 3 days I can search myself properly on this platform.

I don't know wheter the issue was solved because of the tweets to SCSupport (that weren't answered, maybe because the problem can solve itslef over time? Who knows?) but now it's all fine.
If the "auto-solving" version is true, I suggest changing when it says "Your new profile URL and display name will be immediately searchable within SoundCloud," on this page https://help.soundcloud.com/hc/en-us/articles/115003567968-Your-Display-Name-and-Profile-URL, because it wasn't immediate.

Anyways, thank you Soundcloud if you intervened.

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