Answered

récupérer un de mes fichiers audio

  • 13 January 2018
  • 2 replies
  • 690 views

comment récupérer (télécharger) un de mes fichiers audio
icon

Best answer by Mathis 19 July 2019, 12:36

Hi there,

Sorry to hear this. I hope it is ok if I respond in English - We cannot recover tracks once the user has deleted them I'm afraid. If you believe the track was removed due to an error, please reach out to our Trust & Safety team to see if they have any options & provide further assistance.

Cheers
Mathis
View original

2 replies

Bonjour J'ai le même problème et j'ai demandé au service d'aide. AS-tu réussi depuis ta question? Merci
Userlevel 7
Badge +3
Hi there,

Sorry to hear this. I hope it is ok if I respond in English - We cannot recover tracks once the user has deleted them I'm afraid. If you believe the track was removed due to an error, please reach out to our Trust & Safety team to see if they have any options & provide further assistance.

Cheers
Mathis

Reply