Answered

Stuck on 'we are processing your track etc...

  • 30 April 2019
  • 2 replies
  • 144 views

More than 20 times that we tried to replace a file or upload it: Nothing is working!

With a pro account, it doesn't smell good at all!!

By the way, we upload with the same format since years.. So??

This is not serious at all and we are not alone.. Many topics of that very bad issue!!

Thanks for helping!!
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Best answer by Mathis 2 May 2019, 16:24

Hi,

Apologies about the troubles with this - our engineers let us know that there was an issue with uploads being stuck in processing, which has now been solved, so you should be all set.

Thanks for hanging in there & all the best
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2 replies

Same issue here. I think they are having issues and it's cheaper for them to ignore the problem until they get more servers. So we have to wait? Kind of unreal how badly it is setup for Pro Users
Userlevel 7
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Hi,

Apologies about the troubles with this - our engineers let us know that there was an issue with uploads being stuck in processing, which has now been solved, so you should be all set.

Thanks for hanging in there & all the best

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