Question

Suddenly Cannot Access Account


Hello! I cannot get into my account all of a sudden. I did not upload anything onto it nor did I delete it. When I try to sign in, it says that the email address can't be found. When I tried to re-sign up, it said my email address is in use.

The email that I used to create this account to write this message is a school email.

When I put my original account URL into the search bar, this comes up (it asks me to check back in a bit, but I have had no response):


We can’t find that user.

A report has been sent to our tech team,
and they’re looking into the problem.
Please check back in a bit.

I have already submitted two tickets and they did not help.

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