Question

The Upload button disappeared.

  • 3 April 2017
  • 1 reply
  • 205 views

First, Im sorry about my English but I will do my best to explain bout my problem.

I finish recording some musics and tried to upload on Soundcloud, but the Upload button disappeared.

The first page after I logged in the Soundcloud, upload button have to be on the left side of my profile but it changes to 'Record' instead of 'Upload'

What should I do 😢

1 reply

Userlevel 7
Badge +3
Hi there,

Sorry to hear that - pleas apply our basic troubleshooting steps:
To start fresh, could you clear your browser's cache and cookies (http://www.refreshyourcache.com/en/home/), close the browser window, and open a new one?

Next, please follow these steps:
  • If you've installed any plugins (AdBlock, Flashblock, Hola VPN, HTTPS everywhere, VLC Web plugin) on your browser, please disable them, as this may help. Plugins can often block SoundCloud from working properly. Additionally, please disable or allow for an exemption on any pop up blocker, firewall, or antivirus on your computer.
  • In the event that you are still experiencing difficulties, you may also want to try a different browser (Firefox, Chrome, etc.) to see if the issue continues. This way we can confirm whether or not this is a local issue on your browser.

I hope this helps, please let me know if not, we will be happy to investigate the matter further if needs be.

Best,
Mathis

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