Question

there is no download button in on files that are free, what's wrong?


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11 replies

Userlevel 5
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The fact that I do not have the download button is not on the same track, which I am sure that they are free
Userlevel 5
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there is no 'free' setting on soundcloud. there is public, and private. and the uploader must click a setting to allow downloads.
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aplouder allowed to boot from, but I have not displayed the download button, and so every loader
Userlevel 5
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please provide the url to a track that you have confirmed with the uploader downloads are enabled, and the button is missing for you.
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https://soundcloud.com/9th_beatz/just-9th-beatz-remix
Userlevel 5
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and you are 100% positive that the download option set by the owner of the track has been enabled?

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Yes, I'm beginning to suspect the sanctions, because I'm in Russia
Userlevel 5
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im not in russia, and i dont see the button either... either downloads are not enabled, or downloads were enabled and it has reached the download limit. standard accounts have a limit of 100 downloads.

if downloads are enabled, and the download count is under 100, the owner of the track should file a bug report by following the standard support procedures.
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thank you! I think this is the reason
Userlevel 7
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Hi there,

Just confirming this - the track has reached its download limit - it has been downloaded 100 times. To re-enable downloads, the original uploader of the track could either upgrade to one of our Pro subscriptions, or upload the track again (with the downside of stats for one and the same track being split into to URLs, give the same track is uploaded twice).

Thanks@Dubstep.fm for jumping in on this and helping out.

Cheers
Mathis

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