Question

Trying to distribute music but having trouble with the cover art

  • 23 June 2019
  • 2 replies
  • 82 views

Hi. I can't upload my cover art it says "Saving Artwork Failed" I'm a premier artist trying to distribute the song. Is there a problem with my photo? I meet all resolution, file size requirments. But what can I put not on the cover art in terms of text? I put my artist name Which is YT[YoungTrill]. I put "Prod. AbelThePlug".
and The title of the song "J - Slime". HELP!!!

2 replies

having the same issues trying to manage my artists that I produce, an official response from soundcloud would be great.
Userlevel 7
Badge +3
Hi there,

The text on the cover art should align with the text you add to the metadata of the songs, i.e. the artist name and release title. However, this wouldn't keep you from uploading an image in the first place.

If the actual upload is failing, I'd recommend to test this in a private / incognito browser window, or in a different browser. Be sure to disable any third party extensions such as Adblock or HTTPS Everywhere, and if you're usually using a VPN or Proxy server, disable that for the upload as well. Hopefully, this will already help.

Let us know how it went.

Cheers
Mathis

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