Upload allowance

I have a pro account and less than 2 hours of upload time used. It is my understanding that a free account get 3 hours of upload time and that the pro account adds an extra 3 hours for a total of 6 hours of upload time. Yet, I am constantly getting an error message when I go to upload. One message even told me that I don't have any more space or upload time when I should have 4 hours!

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