Question

Upload impossible !

  • 1 February 2019
  • 3 replies
  • 83 views

I can't upload any new tracks on my page at the moment (I have an unlimited account)
It performs upload then transcoding, but then nothing happen when clicking on the "save" button.
Tried on Firefox, Chrome, Mac, Pc...

3 replies

UP!
Userlevel 7
Badge +3
Hi there,

Hmm, I don't see anything from our end - all of your settings look good. If it still doesn't work, you could try and upload it without editing any of the metadata, or you could try a record a short test track and see if you can upload that.

Let us know how it went!
Thanks for you answer Mathis.

I don't think the problem came from my side, as I've been trying to upload from Mac and PC, with Chrome, Firefox, Edge... I've tried different types of wav and mp3...

There is really nothing to do, the upload and transcoding seem to go well, but impossible to save anything.

This problem roughly occured first time after I have put one track on monetization, maybe the problem could be related to this ?

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