Question

upload stop

  • 22 August 2016
  • 3 replies
  • 1292 views

Hello ! I try to upload a 2 GB sized Mix but the upload always stops after short period and does not continue...... I have a pro account.....

3 replies

P.s. I use safari 9.1 as a browser
Userlevel 7
Badge +3
Hi there,

Hmm, sorry about the troubles. Have you tried our basic troubleshooting steps yet? Maybe they can help sorting out the issues. I've double checked your account settings and everything is looking fine from that end.

Let us know how it goes.

Cheers
Mathis
Hey many thanks for the fast reply !!!! Maybe the problem is the Indonesian internet which is more unstable than the political situation in Turkey !!!! after the connection stops for some minutes the upload does not continue..... Cheers Hubi

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