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Upload that was put on private was taken down by automatic content protection system and cannot be disputed *NEED HELP ASAP*

  • 20 March 2016
  • 1 reply
  • 52 views

a month ago i uploaded a corrupted file of audio to Soundcloud and before i noticed it received around 1-2M views.
after noticing it today i put the upload on Private and tried to replace the audio with the actual audio i intended to upload but a couple of minutes after replacing the audio Soundcloud's automatic content protection system removed my upload due to copyright infringement.

https://gyazo.com/0956f39cd1e8590492d3ce5598a65bfd

I tried clicking on the link SC has provided for dispute but the upload did not show there and all i saw was "Could not find information about the copyright claim."

https://gyazo.com/d8719ded425ba324490d9d0d74755fad

this audio track was uploaded by over 1000 people over the past year

https://gyazo.com/86847ad3a8bb0fef06341bc099050be2

and the original creator gave it out for free to the public

https://gyazo.com/e4e83052a95772913c0d68346ec01ef0

but Soundcloud without a third party intervention, intervened itself and removed my upload automatically because it "may contain copyrighted content" ....
1.5+ million views removed from Soundcloud just because a robot thinks the upload "may have copyrighted content" and even worse when its not even publicly available and only privately -_-

The longer it will take Soundcloud to give me back my upload the more views and followers i will lose, so please don't take your time and try to resolve it as soon as possible,
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Best answer by Mathis 21 March 2016, 13:33

Hi there,

Sorry to hear you've been having so much troubles with that. Please reach out to our Copyright team directly to get this matter looked into asap.

All the best
Mathis
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Userlevel 7
Badge +3
Hi there,

Sorry to hear you've been having so much troubles with that. Please reach out to our Copyright team directly to get this matter looked into asap.

All the best
Mathis

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