Sticky

What to do when my track is stuck in processing?


Userlevel 4
Hey there creators,

We sometimes see users getting in touch, explaining their newest and freshest tracks are stuck in processing. Yikes! This can have a number of issues. Here's what you can do to sort this out:

  • Please make sure you've uploaded your track in a compatible audio format. Some formats get their way through the upload, however our encoder then fails to convert the track for streaming, at which point you would see the track as being "processing". We support AIFF, WAVE (WAV), FLAC, ALAC, OGG, MP2, MP3, AAC, AMR, and WMA files. The maximum file size is 5GB. Tracks that are over 6 hours and 45 minutes long will not be able to be transcoded by our system.
  • Check our Status Blog to make sure that there are not any problems occurring around the transcoding process at this time.
  • Delete the pending track from your SoundCloud profile and re-upload it.

If you've recorded the track directly in your browser, chances are that the flash plugin has crashed in the background 😕 Unfortunately, there is nothing we can do from our end to help recover this recording. For future reference, we recommend to use an audio recording- or editing software to make sure you can always come back to the recording project file. Once you're happy with your recording, you can export the track from the software into a compatible audio format, and upload the file from your browser.

We hope this helps.

Happy uploading everyone
Mathis

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363 replies

Hello did you had any luck? I am having the same problem
Hi,

I am trying to upload a file which is about 1 hour long but it seems to just be stuck on "this track is being processed". It's been there for about 24 hours. I've also tried reuploading and it happened again.

It's definitely less than 1GB in size ( I think about 600MB) and I have lot's of room in my account. I've uploaded songs of this length plenty of times before.

Has any one any suggestions?

Thanks in advance,

Sean
It's my first time uploading a track here on Soundcloud so I'm not an expert or something. But; I upload it and it said something like " your track has been uploaded". so, then I go to my profile and when I click on -tracks- there is my track but it says "This track is being processed". I did some research and the problem seemed to be solved by trying to delete the track and uploading it again: I tried it and it won?t upload anyway. What should I do next? I also tried to upload my track just with the name of it but it won?t work:( help me pls
also, my English is not perfect:) (I'm from Switzerland)
ive tried uploading a song, i deleted it completely tried again and waited and hour and its still processing
im posting tracks one at a time separately but every time i do it says "ready. click save to post track" and when i do it freezes and doesnt post but the button is only frozen. i only have 55 mins. left of uploading so what could be wrong?
How long should it take for uploaded tracks to complete processing? I uploaded three which have been processing for more than an hour. They are in MP3 format so I'm not sure what the problem is. Any help would be great.
Hi readers,
I'm trying to upload from Calkwalk Home Studio which I have a direct link to SoundCloud. The file must be compatible but the track sticks in 'process' and I have tried everything.
Can anyone suggest what will help please?
Thanks
JockStrat
I have been trying to upload a one-hour audio file for a podcast. It's been two days and I just keep seeing this "track is being processed" message. I used this site 18 months ago for another podcast and never had this problem.

I submitted a ticket and haven't even received an acknowledgement. Has anyone resolved this issue before?
I tried uploading 3 tracks. All AIFF format, all well under max size requirement. They were still showing processing almost 24 hours later! I deleted one and tried to re-upload again, but to no avail. They are private to me, but I don't think that should be an issue. What gives?
I just uploading a track and was wondering how long the processing would take.
I'm waiting for 1 hour and my upload is still being processing. Can I get any help?
Since for whatever reason my last post labelled itself as "Solved", I'm making a new one.

Tried everything to get it fixed, but nothing has worked. Stuck in processing for over 20 hours (I assume; lost track of how long.)

I tried:

Cancelling and reuploading
Changing the file type
Waiting long periods of time
Attempting to play it on another device
Uploading it from another device
Uploading from another profile on various devices
Uploading from different networks

I'm about to just say 'To hell with it', give up, and mive to a different platform.

Some help would be appreciated.

Thanks,
SomeOrdinaryFellow (RA!N)
We have experienced zero technical issues in posting/downloading the first 42 episodes of Quality Talk. Four tries at downloading the most recent episode, but it's stuck in processing. Is there a technical issue on SoundCloud's back end? Help, please.
my tracks have been processing for hours is this going on all over the place? they are mp3’s like all my other songs so i don’t see the problem
I'm a new SoundCloud user, and just created my profile and attempted uploading a couple tracks. With every attempt to listen to my track, it says: track processing, with no results. What does this mean? What do I do?
My track is stuck in process I’ve deleted and uploaded multiple times and I tried uploading it without editing anything
Hi, can you help me? I have a problem that when I put the audio in it will be processing if it does not leave this screen
I have tried to upload my track 'I'm Fine' but it just stays being processed if you could sort this I would be very grateful
I have tried changing browers, turning off AdBlocker, changing my hashtags, deleting and starting over again several times and I'm still stuck in processing. Anyone have any suggestions? Much appreciated!
My track has been processing for over 90 minutes now, first time I have ever uploaded
i tried to upload a track and it just says this track is being processed, and it just never finishes processing
its not loading it says its still being processed
So I'm trying to upload a song or 2, and once it's uploaded it tells the track is 'processing'. It will stay like that for a while. This didn't happen before so I'm trying to figure out why it's happening now. Can someone help me please?
I have 2 tracks that have been processing for 20 days.. i have no idea how to fix this problem and the sources i have are low, is there any chance i could get help here? And if its the moderators checking to see if its suitable or something which i have been told, they have literally nothing wrong with them so i dont get it. Can i get some help please? :c
My track says it’s processing but it won’t go plz help I tried deleting it and putting it back but it won’t do anything