Question

why is my track still being processed?

  • 19 November 2014
  • 18 replies
  • 1547 views

I posted 2 tracks and there still being processed.

18 replies

Userlevel 7
Badge +3
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

Hey hey,

I've looked into this for you from our systems, and it looks like something went wrong during the upload process, so the original file never finished landing on our servers. Hence, we won't be able to push through the track fully for you.

Can you delete this instance of the track and upload it again please? Before you do, please make sure to clear your cache & cookies, give you browser a fresh start and make sure you have a strong and stable internet connection.

If you continue to experience difficulties with this though, make sure to let us know.

Cheers,
Mathis
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

I keep getting this too. I'm unsure of what to do. This is my first podcast episode, and this is my first time uploading to soundcloud. I recorded it on Audacity, and then downloaded it onto here and it seemed to work fine, but it wouldn't play. I made it public, and It still won't play.
Userlevel 7
Badge +3
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

Hi there slimdunkin,

Sorry about the troubles. Hmm, I've tried to pull your tracks all the way through, however wasn't able to. It looks like the connection to our servers was disconnected before the full track had arrived. Thus, I'd recommend to abort the current upload and upload it again (if applicable).

Can I ask you to provide further details as to how you were uploading these? I.e., did you use an app on a mobile phone for the upload, or did you upload through your browser? If so, what app / browser did you use? What device and operating system are you using?

When reporting a problem, it will always be best to provide as many details as possible so we can get a better picture of the system you're running.

Cheers
Mathis
I am also having this problem. I have uploaded before, but two of my tracks have been processing for over 2 days...
Any one able to help?!
I am also having this problem! I tried uploading my track and it said upload complete but it was still processing and showed my track as unavailable. I deleted it, and reuploaded it again and i am getting the same problem
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

https://soundcloud.com/user-731358461 Same problem
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

wondering if my newest upload has gotten lost in the shuffle ..been 2 days. jus sayin...this is unusual..thx
i am also having this problem
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

my son is st prossing duno what to do? t said error upoading andit says its prossing tho
Userlevel 7
Badge +3
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

Hey Natalie,

Thanks for contributing. Looking into your account details just now, and it looks like you were able to sort this from your end. Anything in particular you did to get this out the way?

Cheers
Mathis
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

I KEEP GETTING THIS This track is being processed?
I uploaded the other night, after several failed attempts - a large file, 1.2 GB - and having clicked on my track, it says it's still being processed. I uploaded well over 24 hours ago. Also, when I use the upper-right menu to view my "Tracks" nothing shows up at all. In other words, I can only see the track at the URL where I clicked initially, at stefan-wenger-1/tracks/ and not from you/tracks/
Please help!
Userlevel 7
Badge +3
Hey there,

Thanks for posting. Your help forum account is attached to https://soundcloud.com/best_dubstep. I can't see any transcoding tracks from our systems for this account. Is this the account where the tracks are still being processed?

If so, they either cleared out by now, or you've done something in the meantime to get this sorted from your end. Let us know if we can help any further, and feel free to share your knowledge if you did anything in particular to sort this on your end.

Cheers,
Mathis
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939
Userlevel 7
Badge +3
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

Hi there, it looks like you've deleted your recent upload already. If you were seeing a note that the track was "Still Processing", you might have disconnected from our servers and the track got stuck. When this happens continuously, there's a bunch of things you can do on your end to optimize your system. Can you try this and see if this helps for your next upload? If not so, please let us know.

Cheers,
Mathis
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

i just uploaded a track and i need it to be uploaded asap but it says it is still being processed but i need it to be done asap so i can give the details to someone so they can take it to the studio and make the official track
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

Hey dude! It's all good. Tracks are playing fine now. Do you have a soundcloud account or an Instagram or something! I Was wondering how do I get more well known. I want to be like EDMT.com or Edm.com some day. Thanks for the help.
Userlevel 7
Badge +3
My track has been in this status for 12 hours. I uploaded from Ableton last night and got no errors. What else should I be doing?

This is my account: https://soundcloud.com/xyt3939

Hey hey,

Glad to hear this is now working for you 🙂 About your other question: I suggest adding your tracks to groups, following people whose music you enjoy and leaving genuine comments on their tracks. All three of these things can lead people back to your profile and if they enjoy your music they will add and leave comments for you as well!

Additionally, here is a great guide for how to use SoundCloud to your advantage: http://on.soundcloud.com/creator-guide

Hope this helps!

Cheers,
Mathis

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