Question

Why soundcloud tells me I have surpassed my free limit although I haven't ?

  • 18 October 2019
  • 0 replies
  • 24 views

 

Hello everyone,

I can’t find any way to contact Soundcloud that’s why I am asking here.

as you can see on the above screenshot (sorry it’s in French), it basically tells me that I should go Pro, since I have “surpassed the free 3 hours limit of 140 minutes”. It is clearly not true as I have only uploaded 5 tracks for a total duration of 2 hours and 8 minutes. How to solve that ?


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